Privacy Policy
Effective Date: July 11, 2025
AuraDrip Mobile IV Hydration and Wellness ("AuraDrip", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.auradripmobile.com ("Corporate Site") or use our mobile IV hydration and wellness services ("Services"). Please read this policy carefully.
Welcome! This Privacy Policy ("Policy") describes how we collect, process, and share your Personal Data. We also describe Users’ rights and choices with respect to how we process your Personal Data and other important information. Please read this Policy carefully.
Who We Are This is the Policy of AuraDrip Mobile IV Hydration and Wellness ("AuraDrip", "we", "our", or "us"). You can contact us at legal@auradripmobile.com.
Scope of this Policy This Privacy Policy applies to our "Service," which includes our website at auradripmobile.com and other sites that link to/post this Privacy Policy, including any subdomains or mobile versions (the "Corporate Site(s)").
This Policy is incorporated into the Terms of Use governing your use of our Service. Any capitalized terms not defined in this Privacy Policy will have the definitions provided in our Terms of Use.
AuraDrip Clients and other Third Parties AuraDrip provides mobile IV hydration and wellness services to individuals (our "Users"). Through our Service, our supervising medical directors, nurses, and other authorized providers (our "Clients") may access information you submit to administer services, manage care, or communicate with you.
This Policy only addresses how AuraDrip processes Personal Data. It does not describe how our Clients (such as third-party providers, affiliated clinics, or supervising medical directors) process your Personal Data, including Personal Data we collect on their behalf. Please consult their respective privacy policies for additional information.
This Policy also does not apply to information processed by other third parties, for example, when you visit a third-party website or interact with third-party services. Please review any third party’s privacy policy before disclosing information to them.
AuraDrip – Sources of Personal Data We collect Personal Data from various sources based on the context in which the Personal Data will be processed:
You: We collect Personal Data from you directly, for example, when you input information into an online form, sign up for a waiting list, register, or contact us directly.
Your Devices: We may collect certain Personal Data automatically from your devices. For example, we collect Device/Network Data automatically using cookies and similar technologies when you use our Service, access our Sites, or when you open our marketing communications.
Service Providers: We receive Personal Data from third parties with whom we have a relationship in connection with a relevant transaction, or who collect information on our behalf.
Data we create or infer: We (or third parties operating on our behalf) create and infer Personal Data (such as Inference Data) based on our observations or analysis of other Personal Data we process, and we may correlate this data with other data we process about you.
Clients: We collect data from Clients when they authorize us to collect data on their behalf or when they input information about you into our Service, e.g. in connection with a bid or quote.
Types of Personal Data We Process We may process the following categories of data that relate to identified or identifiable individuals (“Personal Data”):
Identity Data: Name, date of birth, and other identifying information.
Contact Data: Email address, phone number, mailing address.
Health/Image Data: Health history, symptoms, vital signs, and photo ID (for patient verification).
Payment Data: Billing address and payment method (processed by third-party vendors).
Device/Network Data: IP address, device ID, browser type, usage data.
Inference Data: Information derived from the above to help personalize and improve services.
User Content: Any communication or content you voluntarily submit to us, including testimonials, forms, and requests.
We do not collect or process data of individuals under the age of 16. Do not use our services if you are not of the age of majority in your jurisdiction.
How We Use Personal Data
We process your personal data for the following purposes:
Service Provision and Contractual Obligations: To provide and manage services you request, including scheduling, administering IV treatments, and verifying eligibility.
Customer Communications: To respond to inquiries, confirm appointments, and provide customer support.
Marketing Communications: With your consent or where allowed by law, to send newsletters, promotions, and service updates. You may opt out at any time.
Cookies & Similar Technologies: We use cookies for essential functionality, analytics, and advertising purposes, including retargeting.
Service Improvement: To analyze usage trends, evaluate service performance, and improve operations.
Compliance & Legal: To comply with laws and protect public health, including HIPAA regulations and law enforcement requests.
Cookies and Tracking Technologies
We and our third-party partners use cookies and similar technologies on our Corporate Site for purposes including:
Remembering login credentials and preferences.
Analyzing traffic and usage trends (e.g., via Google Analytics).
Displaying targeted ads on third-party websites based on your browsing activity (retargeting).
You can manage or disable cookies in your browser settings. We do not currently respond to Do Not Track signals.
Sharing and Disclosure of Personal Data
We may share your data with the following entities:
Clients/Providers: With your consent, or when necessary for service delivery, personal data may be shared with your referring provider or supervising medical director.
Service Providers: We use third-party vendors for payment processing, data storage, analytics, marketing, and IT support.
Affiliates and Successors: In the event of a business transfer (e.g., merger or sale), your information may be part of the transferred assets.
Lawful Recipients: To comply with legal obligations, enforce our policies, or respond to emergencies.
We do not sell your personal data.
Users’ Rights and Choices
Depending on your location and applicable law, you may have the right to:
Access and obtain a copy of your personal data.
Correct inaccurate or incomplete information.
Withdraw consent or object to processing.
Request deletion or de-identification of your personal data.
Opt out of direct marketing communications.
To exercise your rights, contact us at legal@auradripmobile.com. We may need to verify your identity to process requests.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data. While we strive to protect your information, no system is 100% secure.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Data processed on behalf of our supervising medical director may be retained or deleted per applicable directives.
International Transfers
If you access the Corporate Site outside of the U.S., your data may be transferred to and processed in the United States, which may not offer the same level of data protection as your jurisdiction.
HIPAA Compliance
AuraDrip complies with the Health Insurance Portability and Accountability Act (HIPAA) to the extent applicable. Any Protected Health Information (PHI) is handled in accordance with HIPAA and related regulations.
Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above. Your continued use of the Corporate Site or Services constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
AuraDrip Mobile IV Hydration and Wellness
Phone: (330) 813-2112
Email: heatherevans@auradripmobile.com
Website: www.auradripmobile.com